SERVICES

Community Based Design Workshops

We facilitate design thinking workshops for organizations, community leaders, community members, and subject-matter experts to build empathy for those closest to the issue and guide community-driven solutions and strategies.

Common Deliverables: Facilitated workshop including workshop materials, generation and documentation of ideas and potential solutions, user journey mapping, prototyping, research and testing plans

HCD Trainings and Capacity Building

We help you build infrastructure for a design-centric business. The Design Management Institute’s 2015 Design Value Index (DVI) shows design-centric companies see 211% return over the S&P 500.

Common Deliverables: The tools and confidence to: implement design thinking in your organization; apply the HCD process; and develop innovative solutions using our unique method.

User Research and UX Design

We make sure you are building solutions that work for your end user. A recent study by Forbes magazine shows that every dollar spent on UX brings between $2 and $100 in return. What are you waiting for?

Common Deliverables: Qualitative research, research reports and analysis, static wireframes, interactive prototypes, site maps, usability reports, user journey maps, empathy maps, personas

Digital Strategy and Direction

To be successful in today’s market, organizations need to create a seamless digital experience. We synthesize key facts and insights to inform, guide and shape your digital strategy and provide key recommendations

Common Deliverables: Concrete, actionable recommendations your organization can use immediately or in the near-term to achieve your goals and optimize digital efforts