Tech is changing fast. Human behavior isn’t.

Alma Major helps organizations understand how people actually think, decide, and act inside institutions, technologies, and social systems.

In an AI-shaped world, strategy fails when it ignores human behavior.
We help leaders uncover the motivations, incentives, and friction points shaping real human decisions.

Past Clients


Client Testimonials

HP’s Global Strategy organization recently partnered with Alma Major on a cross-regional ethnographic study spanning the US, UK, and India. The work was complex in scope and strategically important for HP’s understanding of emerging behaviors across these diverse markets. Alma Major played a pivotal role in the success of the project. Meg’s ability to rapidly extract meaningful insights from raw ethnographic material—and translate them into clear, compelling deliverables—helped stakeholders quickly grasp and engage with the findings. I wholeheartedly recommend Alma Major to any team seeking a thoughtful, experienced partner in ethnographic research. Meg will elevate the quality and impact of the work through every phase of the process.
— Brent Eyler Director of Development, Market Analysis and Planning, HP
Alma Major has a deep understanding of the principles of human-centered design and is highly skilled. Any organization would be lucky to have them.
— Pert Lin, Senior Product Manager, Gates Foundation
It has been (and continues) to be a great experience working with Alma Major! They have been creative, clever, flexible, and supremely valuable to our re-design process.
— Adam Fivenson, DIRECTOR, InterAction
Alma Major has been extremely helpful in positioning our organization to better mobilize our network of advocates for gender equity in health. Her thorough and robust research and analysis has been an invaluable tool in understanding the needs of our stakeholders, and crafting a strategy that meets these needs while effectively achieving our goals. I can’t recommend their work enough.
— Katie Gorham, Director of Communications, Women in Global Health
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The hardest part of any system is the human one.

Organizations often assume that better tools or clearer policies will solve complex problems. But outcomes are shaped by human behavior: how people interpret systems, where they place trust, and what incentives actually guide their decisions.

Alma Major studies these behavioral dynamics and helps organizations design strategies that work with human behavior rather than against it.

Learn more about our approach >

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A word from our founder, Meg Kemp

Alma Major was founded in 2019 with a desire to help shape a world where creative power is distributed more fairly.

Our work explores why people behave the way they do inside complex systems. As AI reshapes the tools we use, understanding human behavior becomes more important, not less.

Drawing on expertise in behavioral science, design strategy, and human factors, we help organizations recognize the motivations, incentives, and trust dynamics shaping real-world decisions, and the risks of ignoring them.

Learn more about our mission >